Category Archives: Team management
Resolve issues in a collaborative fashion
Our world is getting more complex. Issues and problems can very rarely be completely solved by a single individual. They may be of a technical nature, or in a service or manufacturing framework, but many issues actually require intervention from many people in order to be properly resolved. That makes collaboration all the more essential […]
Also posted in Best practices, Communication improvement, Customer service
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Organizing requests
In any type of business, requests can be asked through different means: In person By telephone By email As by-products of meetings As unseen consequences of projects Generally speaking, businesses deal with a mix of all of the above, in a not so organized way. It is a balancing act that may last for a […]
Also posted in Best practices, Issue management
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