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- Track their orders, from external and internal customers
- Ensure all customer service requests are answered quickly
- Delegate tasks within production teams
- Create list of opportunities and contacts to follow
- Follow requests paths in production chains
- Prioritize requests between internal departments
- Create knowledge bases in IT, in sales, in customer support
- Build resources databases
Afraid you're losing track of important issues? Tired of managing multiple email threads in which not everyone is hearing the same story?
Plain Ticket can be the solution that you've been waiting for to fix those problems.
Use and FeaturesPlain Ticket can be used in any domain of activity, whether you're in human resources, accounting, sales, in engineering, in a laboratory, in retail or in your own entreprise. Plain Ticket will become your main requests tracking centre.
Plain Ticket can also be used to manage your enterprise workflow. Each department, sector in your company can thus be assigned a category in Plain Ticket, from which you'll track and follow requests of all kinds.
Plain Ticket supports email integration (it sends email notifications and you can send emails to a category to create a ticket), custom categories, file attachments, and it has a lengthy data retention.
In fact, you can configure Plain Ticket to retain all your data, so that it can be used as a knowledge base over time. You can also have different type of users, so they can interact with Plain Ticket in their own fashion.
Subscribing to Plain TicketPlain Ticket is a hosted service, created by Turbine interactive, available in a variety of options, costing from 20 dollars per month for a basic subscription. Create a customer account and choose your subscription options, and you can be up and running in minutes! You can modify or cancel your subscription at any time, without prior notice.
Already have a customer account and want to modify your subscription? Please login.
New to Plain Ticket? Choose a one month free-trial to see it in action.
Ready to subscribe? Please go to the subscription page.